How long have you owned M. Steel Cycles?
I have worked for M. Steel Cycles both man and boy for over 25 years now. I bought the shop because I believed in the products and service so much that I wanted to ensure that I remained part of it and I can honestly say I love my job!
Does M. Steel Cycles have any famous clients?
Well not one to name-drop……but Alan Shearer is a good customer and friend and was kind enough to open our new store for us, so is that famous enough?
Out of all of your achievements, what would you say is the thing you are most proud of?
My family and the fact that they are all involved in the business, one way or another. My two sons, Simon and Paul both work for M. Steel Cycles and my wife Paula is extremely supportive of the business. Being a Commonwealth Gold Medallist and Olympian is pretty high up on that scale too though!
Is there anything new happening in the shop recently?
Well, we have a dedicated section of the shop now that is able to offer a Specialized Body Fit Geometry Test, which means our staff are trained to size them up correctly for their bikes. Without this, a bike that is not set up correctly for you to ride can cause discomfort and injury in some cases.
Five things that make up M. Steel Cycles excellent reputation:
- DEDICATION
Our staff are all biking enthusiasts, so you can ensure that any advice you are receiving is given by that of a professional, not just someone whose job is to sell, sell, sell. - SHOWROOM
Our showroom is spread over two floors and we stock everything you could possibly need for your cycling needs. Whether you are a professional, enthusiast or a beginner, you will be able to find what you need at our store. - SERVICE
We have a dedicated repair and test centre within the store and offer all of our clients an unrivalled professional service. - CHOICE
We sell some of the world’s greatest biking products available on the market today, such as Specialized, Shimano, Brompton and Trek to name a few. - REPUTATION
The fact that we have been in business since 1894 and have built up a solid and loyal following tells us that we are doing something right. That and the ability to listen to what our customers want ensures that we always stay one step ahead.